Process
We believe in providing personal support and consultancy throughout the process and so our standard service includes:
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a meeting with you to discuss your objectives and which instrument is most appropriate to your needs
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the construction of the questionnaire for your input of organisational knowledge, terminology and culture
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assistance with communication to your stakeholder groups about the survey, its objectives, security, and confidentiality
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live launch of the survey with guidance to participants and the completion deadline
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regular updates on progress and completion rates so that reminders can be sent
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running the data, doing analysis of findings, and compiling a report with observations and recommendations
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a full set of top-line data provided electronically and in hard copy
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presentation of the data, analysis, report and recommendations
In addition, we are able to:
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run different data cuts depending on the demographics specified
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present the report to the Board/Senior Management
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advise on feedback to your stakeholders and provide feedback materials
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consult with you and help implement resulting actions
